Free Survey Template Library With Survey Examples

Customer Surveys

QuestionPro is the leading Online Survey Platform, providing end-to-end solutions for tracking customer and client satisfaction. Effective customer satisfaction surveys focus on measuring customer perceptions of how well a company delivers on the critical success factors and dimensions of the business. The Survey Template library includes factors such as product quality, service promptness, staff responsiveness, and understanding of the customer's problem.

Customer Satisfaction Surveys

Retail Store Evaluation Survey Template

14 questions

Twelve-item evaluation of retail store purchase value, selection, and service.

Customer Satisfaction Surveys

Product Satisfaction Survey Template

9 questions

Customer satisfaction survey, including questions about the product, representative, and process.

Customer Satisfaction Surveys

Motivation and Buying Experience Survey Template

27 questions

Motivation and buying experience survey based on product, price, and experience.

Customer Satisfaction Surveys

Product Use Satisfaction

16 questions

Product use, attribute evaluation and satisfaction.

Customer Satisfaction Surveys

Seminar Purchase Motivation Survey Template

24 questions

Seminar purchase motivation and follow-up lead generation.

Customer Satisfaction Surveys

Organizational Concern Survey Template

9 questions

Health Care survey of organizational concern for patient satisfaction.

Customer Satisfaction Surveys

Service Quality Evaluation Survey Template

16 questions

Customer Service Evaluation of representative and actions taken.

Customer Satisfaction Surveys

Short Customer Satisfaction Survey Template

7 questions

General product/service survey template based on customer satisfaction, use, and recommendations.

Customer Satisfaction Surveys

Customer Service Satisfaction Survey Template

10 questions

Satisfaction survey template with Customer Service. Measures of resolution time, knowledge of the representative, and customer satisfaction.

Customer Satisfaction Surveys

Auto Purchase/ Lease Satisfaction Survey Template

67 questions

Satisfaction survey template with the automobile purchase/lease process, including service.

Voice of the customer Surveys

Loyalty Acid Test - Fundraising Version

25 questions

This no-nonsense questionnaire was supplied copyright free from Frederick E. Reichheld, author of two best-sellers: The Loyalty Rules! and The Loyalty Effect: The Hidden Force Behind Growth, Profits and Lasting Value. Reichheld, a Bain Company consultant, is a well-known (and often quoted) speaker.

Voice of the customer Surveys

Value Propositions

29 questions

This questionnaire shows how to measure both the satisfaction of and the importance to your customers of your value propositions. With this questionnaire you may find that customers are very satisfied with your brochures and documentation, but do not consider them important, a sign you may be spending too much money on them.

Voice of the customer Surveys

Emotional Ties

11 questions

Do your customers really have an emotional tie with your company or brand? This questionnaire will give you the answer. This survey was developed and tested by Maarten Tolboom, a consultant with TNS NIPO in cooperation with the Foundation for Commercial Communications in Amsterdam. Maarten tested the emotional ties of customers with 10 national brands: Vodaphone, Albert Hein supermarkets, Heineken beer,, Grolsch beer, the Postbank, ING bank, Becel margarine, and two national newspapers.

Product Surveys

Product Evaluation Template

21 questions

Feedback on company, product, customer service, ratings, intention to return.

Product Surveys

Laundry Usage Survey Template

27 questions

Good example of a products and uses survey.

Product Surveys

Consumer Product Registration Template

23 questions

Consumer [PRODUCT] registration, demographics and purchase reason.

Product Surveys

Auto Dealer Owner Experience

13 questions

Owner evaluation of dealer service and owning experience.

Product Surveys

Online Bookstore Survey Template

28 questions

University bookstore with an e-commerce website evaluating products, services demand.

Product Surveys

Gasoline Purchases and Prices Survey

20 questions

Gasoline purchases profile and pricing evaluation... customer survey. Includes credit card usage and decision variables.

Product Surveys

Product Use Satisfaction Survey Template

24 questions

Product survey based on use, attribute evaluation, and satisfaction.

Product Surveys

Product Installation Evaluation

11 questions

Installation service evaluation... quality of service, how well needs met, feedback.

Product Surveys

Warranty Demographics Template

25 questions

Demographic, purchase and product information for warranty survey.

Product Surveys

Market Potential Evaluation Template

15 questions

Willingness to use a new product (software), current usage habits, demographics.

Product Surveys

Product Search and Purchase Template

13 questions

Survey asking about product search including number of brands, prices and purchase of home electronics.

Product Surveys

Consumer Electronics Registration (Car Stereo)

22 questions

Type of store purchased from, demographics, usage application.

Product Surveys

Home Electronics Purchase Survey

13 questions

Family shopping habits, items purchased, purchase process.

Product Surveys

Consumer Products Warranty Card Template

19 questions

Customer information, usage occasions, warranty identification information.

Product Surveys

Home Electronics Purchase Survey Template

24 questions

Car stereo purchase information, decision process and customer profile.

Product Surveys

Product Satisfaction Survey Template

17 questions

Product satisfaction survey with in-depth text feedback

Product Surveys

Product Use and Satisfaction Template

26 questions

Evaluation of product use, satisfaction, repurchase expectations.

Product Surveys

Services Attitude Template

8 questions

Company Service Attitude from Brand Mindset by Duane Knapp

Product Surveys

Product Satisfaction Template

15 questions

General product/service customer satisfaction, use, recommendation survey

Product Surveys

Brand Mindset IQ Template

8 questions

From The Brand Mindset by Duane Knapp... Great Brand Management Book

Product Surveys

Awareness, Attitudes

10 questions

Product Awareness, Attitudes, Usage

Product Surveys

Product/Service Design Template

19 questions

Product or service design evaluation

Service Evaluation Surveys

Product, Company, Customer Service Evaluation

23 questions

Feedback on company, product, customer service, intention to return.

Service Evaluation Surveys

Customer Multi-Mode Service Evaluation

18 questions

Customer service evaluation for web, phone, mail...

Service Evaluation Surveys

Client Service Satisfaction

21 questions

Client evaluates the company on customer service and meeting the company needs.

Service Evaluation Surveys

Service Evaluation Internet Service Provider

20 questions

Service evaluation and feedback for an Internet Service Provider.

Service Evaluation Surveys

Customer Support Service Evaluation

16 questions

Customer support service evaluation survey.

Service Evaluation Surveys

Installation Services Template

10 questions

Installation service evaluation... quality of service, how well needs met, feedback.

Service Evaluation Surveys

Dealer Service Evaluation

12 questions

Automobile service evaluation and feedback.

Service Evaluation Surveys

Salesperson Evaluation

10 questions

Battery of 8 questions evaluating grooming and helpfulness of salespersons.

Service Evaluation Surveys

Automobile Service Evaluation

19 questions

Service Evaluation for automobile dealership.

Service Evaluation Surveys

Product/Service Evaluation

21 questions

Customer satisfaction with product or service with in depth comments

Service Evaluation Surveys

Help Desk Service Support

16 questions

Survey focusing on: How well does the help desk meet your needs?

Service Evaluation Surveys

Customer Service Representative Evaluation

14 questions

Customer Service Evaluation of representative, actions taken.

Service Evaluation Surveys

Service Satisfaction Template

15 questions

General product/service customer satisfaction, use, recommendation survey

Service Evaluation Surveys

Software Sales Job Template

15 questions

SoftwareSalesJobs.com Online Career Management & Recruitment Portal

FREE Webinar: Going Beyond Net Promoter Score FREE CX Webinar: Register! Book My Slot